About The Program

About The Program

The Customer Care industry is valued at $123 billion and is an expanding field. The lack of skilled workers, rising demand for customer service representatives, and the opportunity for advancement make it a lucrative career. In our 2 Week Classroom training program, you will learn the fundamentals of customer service, telephone etiquette, and sales techniques to help you succeed in this booming industry.

Key Features

Program completion certificate from Maargeen

Program completion certificate from Maargeen

Classroom Training From Industry Experts

Classroom Training From Industry Experts

State-of-the-Art curriculum designed

State-of-the-Art curriculum designed & delivered by Senior Professionals

Real-world applications of analytics across multiple fields and sectors

Real-world applications of analytics across multiple fields and sectors

Practical exposure through hands-on projects

Practical exposure through hands-on projects & exercises

Industry-relevant case-based learning specially designed for Students

Industry-relevant case-based learning specially designed for Students

Experience with BPO specific applications and cases

Experience with BPO specific applications and cases

100% Placement Assistance

100% Placement Assistance

Eligibility Criteria

For admission to this program, candidates should have

  • A Undergraduates, Bachelor’s degree (any background) & those who aspire to become job ready
  • An eagerness to apply course concepts to real business problems

Application Process

Candidates can apply to this program in 3 simple steps:

  • Submit an Application Complete the application and include a brief statement of purpose
  • Application Review A panel of admission counsellors will review your application and statement of purpose to determine whether you qualify for acceptance.
  • Admission An offer of admission will be made to qualified candidates. You can accept this offer by paying the program fee.

Talk to an Admission Counsellor

We have a team of dedicated admissions counsellors to help guide you in the:

  • Application process and related matters.
  • They are available to:
    • Address questions related to the application
    • Provide information on financial aid (if required)
    • Help you better understand the program and answer your questions
Request a Call
Talk to an Admission Counsellor

What We Cover

  • Introduction to the Customer Care sector
  • Orientation to the role and responsibility of a CRM executive
  • Managing calls
  • Resolving customer queries and complaints
  • Customer service and Selling skills

Program Faculty

Mr. Gunakar Anwekar

Mr. Gunakar Anwekar

Co- Founder

An HR professional with 22+ years of experience in the field. He is an HR Generalist and has been professionally trained in all areas of Human Resources, ranging from recruitment to staff management and development.

Certificates

Upon successful completion of the program, HR Pro: Unlock HR In You, you will receive a certificate of completion from Maargeen Consultancy Pvt. Ltd. This certificate will testify to your skills as a Human Resource generalist expert in the HR field.

Program Takeaways

Program completion certificate from Maargeen

Program completion certificate from Maargeen

Live Case Study Solution Program

Live Case Study Solution Program

Networking with Industry Experts

Networking with Industry Experts

Individual mentoring sessions by Team Maargeen

Individual mentoring sessions by Team Maargeen

Make Your Profile with us

Make Your Profile with us

100% Placement Assistance for 1 Year

100% Placement Assistance for 1 Year

Course Duration
6 Months

Course Price (GST included)
Rs 5000 Rs. 3500

Course Duration
2 Weeks

Course Price (GST included)
₹ 5,000 ₹ 3500

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